Contact and support
Use the official VERATIU channels for the extension, current capture service and delivery.
Email the service team
The current operational contact for the VERATIU capture service and extension is suporte@veratiu.com.br. Use this existing address for questions about an order, the extension or a delivery.
Support center
The official VERATIU support page provides assistance for installation, session pairing, capture controls, processing and file delivery.
Help us identify the issue
Include the email used for the purchase, the order or record identifier where available, a brief description and the displayed error. Do not send passwords, authentication codes or private keys.